Privacy Policy

Effective Date: 1/1/2024
 

Wingspan Training is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following information:

  • Name
  • Phone number
  • Email address
  • Service address
  • Project details

This information is collected through contact forms, email campaigns, and SMS communications.

2. How We Use Your Information

We use your information to:

  • Schedule and manage services.
  • Communicate project details and updates.
  • “Send service-related and promotional SMS and email communications only after explicit opt-in consent.

3. Data Sharing

We use Procept Marketing as our customer relationship management (CRM) platform to manage your data securely. We do not sell or share your personal information with unauthorized third parties.

4. Cookies and Tracking

Our website may use cookies to enhance user experience. You can adjust your browser settings to disable cookies if you prefer.

5. Data Security

We take reasonable measures to secure your personal information against unauthorized access or misuse. However, no system is entirely foolproof.

6. Your Rights

You have the right to:

  • Access your personal information.
  • Request updates or deletion of your data (subject to legal requirements).
  • Opt-out of marketing emails or SMS communications.

7. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

For questions or concerns, contact us at (337) 282-0218.

8. Data Sharing – Mobile Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. SMS Communications & Consent

By providing your phone number and opting in through our forms, you consent to receive SMS (text) messages from Wingspan Training, which may include:

  • Appointment reminders
  • Project updates
  • Service-related communications
  • Promotional offers (if opted in)

Message frequency may vary.
Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us at (337) 282-0218.

We do not share SMS opt-in data or consent with any third parties for marketing purposes.